12Return offers innovative Managed Services solution for controlled reverse logistics

Managing reverse logistics still is a challenge for many companies while the importance is growing from a service and sustainability point of view.

For companies that want to improve their reverse chain, 12Return offers an innovative pan-European Managed Services solution for designing, implementing and managing a controlled reverse chain for returns originating from sales, service and end-of-life disposal.

The 12Return solution is focused on the integrated management of the 3 main areas of the reverse chain: end-user interaction, optimizing physical return flows and value recovery from returned products. The solution also enables creation of new commercial opportunities through controlled reverse logistics.

12Return is a Dutch company and has been founded by Stef de Bont, Wouter Barendregt (both former Solectron) en René Bührs. The management team combines many years of international experience in the field of service management, reverse logistics and ICT.

12Return is based at the campus of the Dutch Institute for Advanced Logistics (Dinalog) in Breda The Netherlands. More information can be found at www.12return.nl.

-------------------------------------------------------------------------------------------------------------------------12Return is dedicated to offering a unique managed services solution for controlled reverse chains. With our solution components, Control Tower, End-User Platform, Product Routing Algorithm and Enterprise Application Integration, we are able to design, implement and manage dedicated and controlled reverse chains for Sales Returns, Service Returns and End-of-Life Returns. With 12Return, focus on reverse logistics leads to Sustainability, Customer Loyalty, Operational Excellence and Material Value. Upstream control leading to downstream value. For more information please contact Stef de Bont at 0031-(0)6-28568600 or Wouter Barendregt at 0031-(0)6-54688193.